A recent report published by the Joseph Rowntree Foundation (JRF) reveals that more than half the households in poverty live in families where someone works ie 6.7m.
The ONS also revealed recently that 1.4m employees are on contracts that don't guarantee minimum hours.If organisations want their customers treated well then a good starting point is to treat the employees who serve them better.
The JRF calls for all employers to provide a living wage for their employees. It also calls for clear and structured career progression pathways, training to facilitate job progression and flexible working.
The ethical message is that fair treatment of all employees will help to engender loyalty and motivation which will ultimately serve customers and society better building trust, reputation and boosting long-term value for the businesses enlightened enough to do this.
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