In a review of the world's most ethical insurance companies, produced for the Chartered Insurance Institute (CII) as part of its ethical guidance series, one of the key points was for the main change agents ie the leaders, to demonstrate "tempo from the top", a term coined to replace the more passive "tone from the top". Leadership tempo is seen as a key way in driving "momentum from the middle" ensuring that the organisation fires on all cylinders, essential elements in gaining competitive advantage (sector leadership) both financially and ethically. Their success does not happen overnight It requires determined and sustained communication and feedback with stakeholders and a real sense of business purpose.
To read more see the "changing the story: reasons to believe" report.http://www.cii.co.uk/media/5693987/c14j_9286_ethical_culture_5_reasons_to_believe_-_v3_web.pdf
More of the findings will be covered in this blog over the forthcoming days.
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